Jim Jones is a Senior Product Infrastructure Architect on 11:11 Systems' Product Innovation team. He has more than 20 years of experience working as a SysAdmin in the SMB and Service Provider space. Jim has certifications from Cisco Systems, Cohesity, Veeam, and VMware. He is also a member of Cisco Champions, Veeam Vanguard, and VMware vExpert programs. You can follow him online on most platforms as k00laidIT. Jim's personal blog is https://koolaid.info.