11:11 Managed Database Services

Simplify your database management.

11:11 Systems Managed Database Services

Get comprehensive management, monitoring, and support.

Today’s IT departments are being asked to do a lot more with a lot less. Responsible for supporting increasingly complex and critical systems alongside a plethora of internal projects, many are left feeling overworked and overwhelmed. As a result, they have little or no time to focus on what matters most: delivering business value.

11:11 Managed Database Services empower your IT teams to focus on critical projects by fully outsourcing the management of your databases, including Microsoft SQL, Amazon RDS, Azure SQL Database, Google Cloud SQL, Oracle Database, PostgreSQL, and MySQL, as well as other DB environments. Whether your database is located in a public cloud platform, the 11:11 Cloud, your own data center, or some other location—virtually anywhere— you can be sure it is always optimized, updated, and available.

Whatever your business requirements, 11:11 Managed DB Services your IT team more time to focus, extend, and innovate. We’ll deliver the proactive administration, monitoring, reporting, and support for your database environments that today’s complex IT landscape demands.

Gone are the days of managing tedious tasks, updates, and patches. From installation and configuration to comprehensive patch management, fault resolution, and 24x7x365 monitoring, our team handles full operational management of your databases, tailored to your unique business needs.

Features

Take database management off your to-do list.

Fully Managed Service

Extend your capabilities, with proactive administration, monitoring, reporting, and support tailored to your requirements.

24x7x365 Monitoring and Management

Tap into continuous monitoring and management for full operational management of your databases.

Automated Updates and Patch Management

Boost performance and security with query optimization. Spend more innovating and less time worrying about updates and patches.

Security and Compliance

Ensure that your systems are protected and consistently updated with the latest security patches and compliance requirements.

High Availability and Disaster Recovery

Service boosts advanced setups like SQL Always On and Oracle RAC/Data Guard keeps your business running.

Database Cloning

Easily copy databases for testing, development, and simple migrations.

Transparent Pricing

Reduce operational costs with competitive pricing, while freeing IT resources to focus on core business.

Seamless Onboarding

Comprehensive onboarding services and complete DB management.

Global Support

Our services are available worldwide and include comprehensive maintenance and 24/7/365 support to ensure you’re always covered.

Use Cases

11:11 Managed DB Services simplifies, streamlines, and secures database management.
  • Manage Backup
    Modernize DB management to increase performance, security, and ease of use.
  • Use Cases
    Build and protect your own cloud or on-premises foundation around 11:11’s robust infrastructure.
  • Cohesity Benefits
    Go beyond “keeping the lights on” and drive innovation by completely outsourcing DB management.
  • Managed Backup
    Receive newfound transparency with detailed reports and insights into the performance and health of your databases.
  • Reporting
    Trust a global leader in managed infrastructure solutions to deliver flawless performance, zero operational disruptions or downtime, and seamless scalability.
11:11 Managed Database Services

FAQ

11:11 supports all levels of SQL Server, Oracle, MYSQL, and PostgreSQL including those running under IaaS or PaaS. We strongly encourage all customers not running on supported release of databases to upgrade. 11:11 can assist with this upgrade.

11:11 supports the installation, maintenance, and monitoring of all of the database services.

11:11 will work closely with the client on all performance related issues. During our assessments of the client’s systems, we will proactively make recommendations to improve overall database performance.

11:11 has resources beyond database administration (DBA) to assist in resolving situations. For customers whose systems are managed by 11:11 this is part of our regular service. For customers who manage their own systems we can draw on systems, storage, and communications experts to assist in critical situations.

11:11 has three levels of database support. Basic, Advanced, and Premier. Basic is the most basic of services which covers alerting and response. Moving up to Advanced offers the client more services such as patching. Premier adds proactive services such as assessments/recommendations, HA/DR support, etc. Refer to the 11:11 Systems Service Grid for specifics.

Assessments are done on each server under Premier support. This reviews system and database settings that impact performance. We will also identify indexes that would be used if they existed and unused indexes. We can also report on long running processes so they may be reviewed for performance improvements.

Our administrators have decades of experience installing, supporting, and problem resolution on database systems.

11:11 Systems' Global Cloud Footprint

We are wherever you are. Our unique, global network and cloud data centers are located all over the world. We meet or exceed the highest standards for security, compliance, and performance. Through our global availability, consistent infrastructure design, and unparalleled scale and flexibility, our cloud regions are already in place to support your evolving business challenges.

Points of Presence (POP)      Backup and Storage

VIEW ALL OUR LOCATIONS

Resources

Product Overview
Data Sheet