When a network outage happens, it’s not just an inconvenience. Especially in the world of retail banking and credit unions, downtime can have real, significant consequences.
Imagine a branch where customers are trying to make time-sensitive transactions, apply for loans, or simply withdraw funds and, suddenly, the system goes down. The negative ripple effect would be immediate, from frustrated customers to lost revenue and missed opportunities.
Recently, a large retail banking chain found itself grappling with this very challenge across its hundreds of branches. They were dealing with aging infrastructure, inconsistent connectivity, and the constant worry of meeting strict compliance standards. That’s where 11:11 Systems came in.
As a global Network-as-a-Service (NaaS) provider, 11:11 delivered a tailored solution. This solution included Managed SD-WAN appliances that were deployed across each branch, offering secure and optimized connectivity. By utilizing our flexible last-mile solutions — including multi-service ports, broadband, and LTE — this banking chain experienced reliable, 100 percent uptime and couldn’t be happier with their decision
What’s more, real-time performance monitoring ensured that issues could be addressed before they even became a problem. With our 24x7x365 NOC and SOC services, the bank could rest easy knowing that its network was not only secure, but also operating at peak performance. The result? Seamless operations across all branches, happier customers, and peace of mind for the leadership team.
Learn more about how 11:11 Systems can provide the same level of service for your institution. Explore our Managed Connectivity for AWS Direct Connect.
