We are a Data Controller of your information.
11:11 needs to perform a contract with you
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
11:11 follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Like any other website, 11:11 uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
To make use of some features on our website, visitors may need to register and provide certain information as part of the registration process. We may ask, for example, for your name, mailing and service address, e-mail address, and zip code, and we might request information regarding your service needs or type and size of business. If you are an 11:11 customer, you may provide additional information, including but not limited to, your account number, website login credentials, user ID and/or password information, credit card or other payment information, and demographic information that may identify you as an individual or business or allow online or offline contact with you as an individual or business. Certain other information collected, such as security questions, may be used by 11:11 to verify your identity in the event that you lose or forget your website login credentials.
The information you supply will help us to offer you more personalized features, to tailor our website to your interests, to allow you to accept any promotions or product or service offerings, to respond to your inquiries or send administrative notices, to prevent fraud (including unauthorized use of this Website or violations of applicable polices and terms of service), or to ensure our own compliance with the law.
Supplying such information is entirely voluntary. If you choose not to supply the information, we may be unable to provide you with the products and services we make available to other visitors to the website. When you submit any personally identifying information over the website, 11:11 (i) will use the information for the purposes described at the time you submit it (for example, your name, address, telephone number, e-mail address, and service information provided while ordering one of our products or services will be used in connection with trouble-ticketing ) and (ii) may use the information to contact you to make you aware of other products and services of interest. If you want to remain completely anonymous, you’re still free to take advantage of the publicly available content on our Website without registration.
Except as described in this policy, 11:11 does not share your data without your consent. However, we may share or disclose your personal data within our family of companies, including with affiliates and subsidiaries; with vendors and partners that help us with various business purposes, such as offering, marketing, providing, billing for, and maintaining and repairing our network, products and services; with other outside companies to deliver advertising campaigns, subject to the terms of this Policy; with law enforcement agencies and other parties as required by law; and to protect against fraud, abuse, or harm or to protect our interests.
We are interested in protecting children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
11:11 does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
11:11 Systems, Inc.
695 Route 46, Suite 301
Fairfield, NJ 07004
Other individuals may handle the day-to-day collection and processing of Personal Information. The Data Protection Officer or 11:11’s management may designate other individuals within 11:11 to perform the Data Protection Officer’s responsibilities.
Last Edited: September 1, 2020